Privacy Policy
Last updated: February 2026
1. Who We Are
Edinburgh Shed Centre ("we", "our", "us") is a trading name for our shed building and garden services business based in Edinburgh, Scotland. We are committed to protecting your privacy and handling your personal data transparently.
2. Information We Collect
We may collect the following types of personal data:
- Contact information: Name, email address, telephone number, and postal address when you request a quote or contact us.
- Project details: Information about your garden, shed requirements, and property that you provide in quote requests.
- Technical data: IP address, browser type, operating system, and browsing behaviour collected automatically through cookies.
- Communication records: Records of correspondence if you contact us by phone, email, or through our website.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotes for our services.
- To deliver, install, and maintain sheds, garden rooms, and related products.
- To communicate with you about your project, including aftercare advice.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
4. Lawful Basis for Processing
We process your personal data under the following lawful bases as defined by the UK General Data Protection Regulation (UK GDPR):
- Consent: When you opt in to marketing communications or accept non-essential cookies.
- Contractual necessity: When processing is required to fulfil a quote request or service agreement.
- Legitimate interests: To improve our services and website performance, provided this does not override your rights.
5. Cookies
Our website uses cookies to enhance your experience. We categorise cookies as follows:
Essential Cookies
Required for the website to function correctly. These cannot be disabled and do not store personally identifiable information.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data. This helps us improve our content and services.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness. These are only set with your explicit consent.
You can manage your cookie preferences at any time using the cookie consent banner on our website.
6. Data Sharing
We do not sell your personal data to third parties. We may share your information with:
- Trusted subcontractors involved in delivering your project (e.g., base installation, landscaping).
- Analytics providers who help us understand website usage (data is anonymised).
- Legal or regulatory authorities if required by law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Quote enquiry data is kept for up to 2 years. Project records may be retained for up to 10 years to support our guarantee and aftercare commitments.
8. Your Rights
Under UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
- Restriction: Request that we limit the processing of your data.
- Portability: Request transfer of your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us using the details below.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
- Phone: 07938875344
- Quote form: Request a Quote
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
